Privacy Policy
18.06.25

Welcome to The Carousel’s website (https://www.thecarousel.uk/). We are committed to protecting your privacy and handling your personal data transparently and in accordance with the law.

This privacy policy explains what data we collect, why we collect it, how we use it, and your rights.

1. Who We Are

The Carousel is a not-for-profit creative and cultural community hub based in Nottingham.
Our address:
25 Hockley, Nottingham, NG11FH

Email: hello@thecarousel.co.uk / welcome@thecarousel.uk

2. What Personal Data We Collect

We may collect and process the following personal data when you use our website:

  • Contact information (name, email address, phone number) when you fill out a contact form, sign up for our newsletter, or book a space.

  • Booking details if you hire our spaces or sign up for events or workshops.

  • Website usage data (IP address, browser type, device info, and pages visited) collected via cookies and analytics tools.

3. How We Use Your Data

We only use your data when we have a lawful reason to do so. This may include:

  • Responding to your inquiries

  • Managing bookings or workshop registrations

  • Sending newsletters or updates (with your consent)

  • Improving our website and services

  • Meeting legal obligations

4. Sharing Your Data

We do not sell your personal data. We may share it with:

  • Trusted service providers who help us manage bookings, send emails, or run the website (e.g., analytics or email marketing tools)

  • Authorities or regulators if required by law

  • All third parties are contractually bound to protect your data and not use it for other purposes.

5. Cookies and Website Analytics

We use cookies to improve your experience and to understand how visitors use our site.

  • Necessary cookies: help with basic functionality

  • Analytics cookies: help us understand usage (via tools like Google Analytics)

You can manage or disable cookies via your browser settings. For more information, please see our Cookie Policy (or request it from us directly if not yet published).

6. How We Protect Your Data

We take appropriate technical and organisational measures to keep your data safe, including secure hosting, password protection, and access controls.

7. How Long We Keep Your Data

We keep your data only for as long as necessary for the purposes listed above, or as required by law. For example:

  • Booking records: up to 7 years (for legal/accounting reasons)

  • Newsletter signups: until you unsubscribe

8. Your Rights

You have the right to:

  • Access your personal data

  • Correct any inaccurate data

  • Withdraw your consent at any time (e.g., unsubscribe from emails)

  • Ask us to delete your data

  • Object to certain uses of your data

  • File a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk

  • To exercise any of these rights, contact us at: hello@thecarousel.co.uk

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact:

The Carousel
 Email: hello@thecarousel.co.uk / welcome@thecarousel.uk
Website: https://www.thecarousel.uk/